1. Warranty & After-sale Service?

1.1. One year or more warranty for different automation equipment under normal use and we supply lifetime maintenance.                           

1.2. Technical support by Phone, Email, Skype, Whatsapp, Wechat around the clock.                                 

 1.3. Free training to make sure you master the operation of the automation equipment.                               

1.4. Friendly English user manual, popular and easy to understand.

2.Customization Service Available? 

2.1. Equipment and Logos could be customized as your requirements.   

2.2. Colors could be customized as your requirements.     

 2.3. Special configurations could be customer-oriented designing.

3. Shipping Time? 

3.1. For standard machine: usually 45-60 says will be ready. And customized equipment: around 60-90 days per machine’s complexity.

4. Payment Terms?               

 4.1. T/T, which stands for Telegraphic Transfer, is a method of payment that involves the electronic transfer of funds from one bank account to another. It is also commonly referred to as a telex transfer or abbreviated as T/T. This payment method is often used in professional and international transactions to expedite discussions and ensure efficient financial transfers. When making a telegraphic transfer, the funds are electronically transmitted from the sender’s bank account to the recipient’s bank account. This process allows for fast and secure transactions, typically completing within two to four business days. However, the exact duration may vary depending on factors such as the countries involved, the banks used, and any necessary currency exchange procedures. Overall, telegraphic transfers provide a swift and reliable way to transfer funds internationally, making them a popular choice for businesses and individuals engaged in cross-border transactions.   

4.2. e-Checking e-Checking is available to buyers with checking accounts from any bank in the United States.   

4.3. Credit Card Credit card payments with Visa, Mastercard, and American Express are supported.

5. How to buy automation equipment from Jfortune? 

5.1. Consultation: We gather all your requirements and ensure that we have a clear understanding of your needs.                                       

5.2. Quotation: Based on your requirements, we provide a detailed quotation that offers the best quality and price for the automation equipment.         

5.3. Process Evaluation: Both parties carefully evaluate and discuss all the order details to eliminate any potential misunderstandings. 

5.4. Placing Order: If you are satisfied and have no further doubts, we will send you a Proforma Invoice (PI) and proceed to sign a sales contract. A pre-payment from the customer is required within two weeks. 

5.5. Design: We will meticulously design the automation equipment, taking into account your specific requirements. We will then review and discuss the design with you until both parties are satisfied.     

5.6. Production: Once the design is confirmed, we will initiate the production process. We will keep you updated on the latest progress and developments during production.                 

5.7. Inspection: Throughout the production procedure, there will be regular inspections and strict quality control measures in place. The complete machine will undergo thorough testing to ensure its optimal functionality before it leaves the factory.   

5.8. Shipment: We will arrange the delivery as the terms in the contract after the confirmation by the buyer.                                       

5.9. Custom Clearance: We will supply and deliver all the necessary shipping documents to the buyer and ensure a smooth customs clearance. 

5.10. Support & Service: We will offer professional technical support and customer service by Phone, Email, Skype, wechat, WhatsApp around the clock